Track Shipment

How to track and trace your shipment

If you’ve bought goods from an online shop and are waiting for your order to arrive, we strongly suggest you contact the seller. Routex serves business customers shipping abroad and so in many cases only handles part of the delivery process. We may therefore be unable to locate a parcel as it is on the part of its journey with a different shipping partner.

FAQs about Routex Tracking

- How can a Routex parcel be tracked?
Routex shipment can be tracked primarily through our official website by entering the unique consignment number or tracking number into the tracking portal.

- What is a search number for Routex parcel tracking?
A search number is a unique identification number assigned to each Less Than Truckload (LTL) shipment by Route parcel. It serves as the primary reference for tracking the shipment’s progress from pickup to delivery.

- What information is typically provided through Routex tracking?
Routex tracking typically provides real-time updates on the shipment’s status, including pickup confirmation, current location (in transit between terminals), arrival at various terminals, and the final delivery status.

- What should be done if Routex tracking information is not updating?
If Routex tracking information is not updating as expected, it is advisable to contact Routex customer service directly via their provided phone number or email address. Provide the tracking number for assistance.